Testimonials

“I have been fortunate to have been connected with Richard both personally and professionally for a number of years.

Richard is a clear thinking entrepreneur who possesses tremendous people skills which means he can add value to almost any endeavor. He is a man of real integrity that I would have the utmost trust in. “

Murray Thom, Entrepreneur (The Offering Project, The Great NZ (& Australian) Cook/Baking/Birthday Cake/Songbook Books, Music for Wine/Coffee /Cocktail Lovers, Piano by Candlelight etc,…)


Richard is a class act. Richard did a great job for Kea & I would recommend him most highly. He has a great “get on with it’ attitude, is extremely efficient, well liked by staff / clients & happy easy style…

I would love to work with him again.”

Craig Donaldson, Kea Global CEO


New Zealand Mint contracted Richard to assist us with an analysis of our ecommerce web platform from the perspective of the customer. The scope was to sense check our current performance, and to offer recommendations on areas where improvements could be made. Richard provided a comprehensive report at the conclusion of his assignment, and followed through with a review meeting.

As a direct result of the work, NZM has since changed email marketing platform to enable us to access functionality we were unable to previously to improve our customer experience, our ability to measure customer movement, and ultimately to improve our sales.

Richard provided a fast, accurate diagnosis for us, and helped us to establish where the most gains could be made in our web business.”

Brent Hindman, Head of Sales & Marketing & Zoe Leech, Snr Marketing Co-Ordinator


“Personally, I am glad I reached out to you for advice. Your response is always prompt. With our project where you provided strong analysis and advice on our potential start up idea… I especially appreciate you taking time to listen and understand why we are excited about our idea, your honesty in sharing your knowledge and opinion (what worked and what may not..) and the thoughtfulness which was evident in the flow of contents in the document. 

Hope to have the opportunity to work with you again!”

Start-Up client based in Singapore

“I was introduced to Richard through the Icehouse, as one of three candidates who were matched to my requirements for support in my relatively new business venture. I selected Richard for his broad experience as a business owner, specifically his experience in marketing and multi-channel strategies and customer experience knowledge.

My choice was justified when I met Richard who in a very short period of time was able to fully grasp, understand and easily articulate my business vision as well as understand some of my obstacles and challenges. He immediately provided me with ideas and food for thought.

Richard is an outstanding listener, empathetic and has an ability to summarise everything that has been downloaded in an ordered and structured way. I was grateful for the support and direction and a well-timed sounding board to get me out of my business and more onto it so I could plan a more focussed direction and prioritise actions plans moving forward.

I would recommend Richard to anyone looking for a business coach or mentor.”

Julie Hazelhurst, Owner, Mondays

“Rich is blessed with the rare combination of a big picture thinker who has the ability to execute. Rich is great to work with, he has a real tenacity for finding and pursuing opportunities.

Action orientated, he identified and serviced a niche and with focus, hard work and loyalty he built GrownUps to be a targeted platform in the publishing space.

Rich is a smart strategic operator and someone I will continue to work with and can easily recommend.”

Olivia Worthington, Senior Marketing Strategist